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What is York MCN?      |      How can I get involved?      |      What's the journey been so far?

You can have a positive impact on your York community

In 2018 the York MCN Network was formed. An alliance of like-minded people learning together, sharing wisdom and discovering ways to nurture the system in York so it can better support people experiencing multiple and complex needs.

In this context, by 'system', we are referring to everyone living and working within York and the web of support and services which exists across the city.

In August 2020, the Cultural Values Survey took place. The survey was hosted by the York Multiple Complex Needs (MCN) Network with the aim of better understanding the culture in York. It also focused on the health of systems and services which respond to those experiencing multiple complex needs.

The survey gathered information on people's personal values and motivations. It also looked at their views on the current cultural climate, and how this may have changed due to Covid-19. Finally, also sought to understand what culture people may want to see in the future.

Those who've responded to the survey have a range of experience and knowledge. Some have first hand experience of multiple complex needs, and others may work in helping services, or have community knowledge. This has been crucial in our ability to collaborate and better support those who need it. 

The journey so far...

Now in it's second year, the York Cultural Values have taken us on a vital journey. You can follow the journey below (if you're viewing on a mobile, you can download the file below, or visit our site using a desktop) and catch up on areas you've missed. Our journey will continue to grow over time. 

You can download the 'Journey so far' map here.

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Stage four will explore how we join the dots of our learning.

Find out more about stage four and book your place here


Stage three sense-making workshops will be an appreciative space where focus is placed on action planning.

Find out more about stage three here

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The York Cultural Values sense-making stage one begins exploring the personal values of 'caring', 'compassion' and 'making a difference'.

Find out more about stage one of the sense-making process here


Stage two of the
sense-making sessions begins.

Find out more about stage

two of the sense-making

process here


Sense-making invitation and facilitation process begins.


The working group invites York based design agency Dogeatcog to support with communications.


The Working Group and Art of Hosting facilitation begin designing the sense-making process.


Results were presented at multiple events with an idea share on how to move forward.

See the results of the survey here


Over several months the Working Group did initial sense-making around the results.


York Cultural Values Survey launched.


Pre-survey launched to get a sense of how people are feeling, particularly with the pandemic.


Working Groups form and explore the undertaking of a cultural values assessment for the network.


Network members vote on a number of ideas to develop through working groups in 2020 including cultural values and creative hubs.

Stage four sense-making sessions

As we move into stage four we will explore how we join the dots of our learning, taking our personal learning and further building on the strong relationships already in existence across the city and organisations

We will draw on the desired values people said were essential for the system in York to reach its highest potential; 

- Community involvement

- Cross-group collaboration 

- Adaptability

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Workshop dates

Monday 13th September 12.00 - 15.30pm

This workshop is a HYBRID event, meaning you can either join in person or virtually. 

Tuesday 14th September 13.00 - 15.30pm

This workshop is VIRTUAL only. 

All our workshops are
accessibility friendly.

Each session will be held by a trained facilitator with years of experience creating accessible learning environments. Their aim is to ensure you find the session accessible, in a format which you can fully participate in. If you feel a pre-meeting call via Zoom would be helpful to discuss any points directly with a facilitator, or if you require any support to ensure your participation is possible, please email catherine.scott@yorkcvs.org.uk.

Stage one - Personal values

In stage one of this sense-making process we spent some time exploring the personal values which the MCN Cultural Values Survey identified, and beginning to understand the conditions which made it sometimes easier or sometimes more difficult for people to live by their positive personal values of 'compassion', 'kindness' and 'making a difference'.

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Stage two - Current Cultural Values

In stage two we dug a little deeper, exploring the current cultural values which the MCN survey identified, and how they differ from the desired values. We also looked at the barriers which sometimes prevent people from being able to live by their desired values, and how we can begin to work to overcome these together

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Stage three - Action planning

Stage three invited us into a journey of action planning around meaningful projects and how we can design for the inclusion of the desired values from the start - so we might incorporate or create the conditions for the desired positive values to be a foundation in all aspects of the projects we create.

What is York MCN?

The York MCN Network is a local collaborative made up of practitioners, managers, strategic leaders and people with lived experience, with a unifying goal to achieve better outcomes for local people living with multiple and complex needs. 

What do we mean by multiple and complex needs?

Those facing multiple and complex needs experience a range of issues at the same time, which can make life difficult. A few examples are, but not limited to; mental health issues, financial difficulties, housing issues, substance misuse, past/current criminal offences.

Find out more

If you would like to find out more about this process, about the survey or about the work of the MCN network, please contact Catherine Scott on catherine.scott@yorkcvs.org.uk or 07522 229 833. Catherine will gladly offer any additional information, clarity or arrange a phone chat to talk about it a bit more if you'd prefer.